WH SCOTT
Industrial Radio Remote Control Repairs, Spares & Modernisation
Transmitter and receiver repairs, genuine AUTEC spare parts from UK and Irish stock, and upgrade routes for ageing systems — most radios repaired and returned within a week, without shipping your equipment overseas.
AUTEC repairs and spare parts
When an industrial radio remote fails, the crane it controls stops with it. WH Scott repairs and refurbishes transmitters and receivers, supplies genuine AUTEC spare parts from stock, and replaces or modernises systems that are no longer economical to repair.
As UK agents for AUTEC and an authorised AUTEC repair centre for the UK and Ireland, we work on AUTEC equipment here rather than returning it to Italy, taking international shipping out of your downtime. AUTEC builds its systems to be repaired rather than replaced, with damaged and worn parts designed to be changed out.
We also repair and source parts for other manufacturers’ systems, including HBC-radiomatic, Tele Radio, Ikusi, Cattron, Hetronic, Scanreco, Magnetek, Demag and Konecranes.
Radio engineering and spare parts stock are held at our Bristol repair centre, supported by depots across the UK and Ireland.
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What the service covers
UK and Ireland – based radio remote repair service
WH Scott offers in-country repair support to avoid delays associated with returning equipment to overseas OEMs.
Authorised AUTEC repair centre
WH Scott is the only authorised AUTEC radio remote systems repair centre in the UK and Ireland.
Support for multiple brands
Repair and spare parts support is available not only for AUTEC systems but also for a wide range of other industrial radio remote manufacturers.
Spare parts held in stock
WH Scott holds significant stock in Bristol for fast dispatch and reduced equipment downtime.
Next day spare parts delivery
Critical spare parts can be dispatched for next day delivery.
Breakdown support
In urgent situations, a radio remote engineer can be dispatched to site carrying spare parts to support breakdown response.
Refurbishment and modernisation
Existing radio systems can be refurbished or updated where reliability or parts support has become an issue.
Replacement of legacy systems
WH Scott and AUTEC can provide a new radio system configured to match the functionality of an existing installation.
AUTEC warranty cover
New AUTEC radio remote systems are supplied with a two-year warranty on all electrical components, excluding batteries.
Lifting Solutions
Part of a complete lifting range
This is one of the complete lifting solutions delivered by WH Scott across the UK and Ireland — from radio remotes, hoists and crane components to fully bespoke crane systems. Explore the full range to find the right fit for your operation.
Common faults — and how a repair is handled
Most failures come from the working environment rather than the electronics themselves.
Transmitter faults
Examples include: worn or drifting joysticks and potentiometers, failed pushbuttons, cracked housings, impact and water damage, corroded battery contacts, failed chargers, damaged aerials and faulty displays.
Receiver faults
Failed output relays and contactors, power supply faults, loss of pairing with the transmitter, damaged terminals and wiring, moisture or dust ingress, and interference from other equipment on site.
Getting a repair started
Send the transmitter and receiver together where possible — some faults only show when the pair is tested as a system. Units are stripped down, fault-found, quoted and returned fully function-tested. Where a system is beyond economical repair we’ll say so and price the alternative, including a like-for-like replacement matched to the original
Service Specification
Equipment we repair and supply parts for
- AUTEC Air series transmitters and receivers, including the LK NEO, A-series, SK and AJ-series units
- AUTEC Dynamic and Dynamic+ joystick systems used on hydraulic equipment
- LK NEO EX ATEX transmitters for hazardous areas
- Customised and bespoke AUTEC systems built for non-standard machine control
- More than twenty other manufacturers’ brands, including obsolete models
What a repair includes
- Strip-down, clean and board-level fault diagnosis
- A written quotation before any work proceeds
- Genuine AUTEC parts, or equivalent-quality parts on other brands
- Full functional test of the transmitter and receiver as a paired system before return
Turnaround and breakdown response
- Most radios repaired and returned within a week
- Stocked spare parts dispatched for next-day delivery
- In urgent cases, a radio engineer sent to site carrying spare parts
Spare parts held in UK stock
- AUTEC batteries — AirBM3V7L (3.7 V Li-ion), LBM02MH (2.4 V NiMH), MBM06MH and MH0707L (7.2 V NiMH), NC0707 and NC0707L (7.2 V NiCd)
- Chargers and docking stations, motherboards, joysticks, pushbuttons, aerials, housings and belts
Warranty
- New AUTEC systems carry a two-year warranty on electrical components, excluding batteries; AUTEC’s terms give 24 months on products and 12 months on spares
Manufacturer product data
- Full technical data for the ranges we service is published by AUTEC: Air series, Ex series and Dynamic.
Compliance after a radio remote repair
A radio remote isn’t lifting equipment in its own right, so it carries no LOLER certificate of its own. It is part of the crane’s control system, which brings it within regulation 18 of PUWER 1998 in the UK and regulation 32 of S.I. No. 299 of 2007 in Ireland: control systems must be safe and must fail safely. A repaired remote must still stop the crane if the signal, battery or supply is lost, and AUTEC classifies the STOP function on its current transmitters up to PL e, SIL 3 — a repair should leave that intact.
Where work goes beyond a like-for-like repair, the crane may need examining before it returns to service — under the LOLER ACOP (L113) in the UK and regulation 52 of S.I. No. 299 of 2007 in Ireland. HSE guidance on refurbished and modified machinery sets out where that line falls. We can arrange that alongside the radio work: see LOLER thorough examination and certification or lifting equipment inspection in Ireland.
Get in Touch
Tell Us About Your Project
Whether you need a single piece of equipment or a fully engineered lifting system, our specialists can help. Tell us your load, environment and compliance requirements — we’ll do the rest.